Gaming at uujili should always be fun, exciting, and within your control. We take responsible gaming seriously — not just because it's required, but because the well-being of every Filipino player on our platform genuinely matters to us.
In accordance with Philippine gaming regulations, uujili is exclusively available to individuals who are 21 years of age or older. Age verification is mandatory during registration. If we discover that a minor has accessed the platform, the account will be immediately closed and all funds returned.
Set daily, weekly, or monthly deposit caps directly from your account settings. Once set, limits take effect immediately and can only be lowered — not raised — without a mandatory cooling-off period.
Choose how long you want to play per session. uujili will alert you when your time is up and automatically log you out if you don't respond — keeping your gaming sessions healthy and intentional.
Need a short break? Activate a cooling-off period of 24 hours, 3 days, 1 week, or up to 6 weeks. Your account is suspended for the chosen duration — no exceptions, no early cancellations.
If you feel you need a longer break, uujili's self-exclusion tool lets you suspend your account for 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
uujili sends you periodic in-session reminders showing how long you've been playing and your net session result. These reality checks help you stay aware and make informed decisions about continuing.
Our responsible gaming support team is available around the clock. Whether you need help activating a tool, have concerns about your play patterns, or just want to talk — we're here for you, always.
Player Protection Tools
uujili puts you in the driver's seat. All responsible gaming tools are available 24/7 from your account settings — no waiting, no forms to fill out, no delays.
Set your maximum deposit amount per day, week, or month. Reductions apply instantly; increases require a 7-day waiting period to prevent impulsive decisions.
Cap the maximum amount you can lose in a given period. When your loss limit is reached, uujili will automatically suspend your gaming session for that period.
Set a maximum total wager amount per day, week, or month across all games — slots, live dealer, bingo, and more — to keep your spending predictable.
Opt out of all promotional communications, bonus offers, and marketing messages at any time. This is especially recommended for players who are taking a break or managing their play.
If you decide to stop gambling permanently, uujili will close your account, return your remaining balance, and ensure you are not contacted with any future marketing. This decision is final and irreversible.
Answer honestly. If you find yourself agreeing with several of these statements, it may be time to use one of uujili's responsible gaming tools or seek support.
If you answered yes to two or more of the above, please consider activating a cooling-off period or contacting our support team. You are not alone — help is available.
Support Resources
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines.
The National Center for Mental Health crisis hotline provides free, confidential mental health support 24/7 for Filipinos in need.
A fellowship of men and women who share their experience, strength, and hope to help each other recover from a gambling problem.
Our dedicated responsible gaming team is available 24/7. Contact us at [email protected] for immediate assistance.
Responsible gaming means enjoying online casino games — whether that's live dealer tables, slots, or bingo — as a form of entertainment, not as a way to make money or escape problems. At uujili, we believe that gaming should always be fun, voluntary, and within your means.
For most players in Manila, Cebu, Davao, and across the Philippines, uujili is exactly that — a fun way to unwind after work, enjoy some live dealer action, or try your luck on the latest slot titles. But for a small number of players, gambling can become a problem. uujili is committed to identifying those situations early and providing the tools and support needed to address them.
Beyond the tools you can activate yourself, uujili's responsible gaming team actively monitors player behavior for signs of problem gambling. Our system flags accounts that show patterns such as significantly increased deposit frequency, extended uninterrupted gaming sessions, repeated attempts to reverse cooling-off periods, or a sharp increase in wager sizes following a loss streak.
When these patterns are detected, our team may reach out proactively to check in, offer responsible gaming resources, or — in serious cases — temporarily restrict account activity until a welfare check is completed. This is not punitive; it is part of our genuine commitment to player well-being.
uujili enforces a strict 21+ age policy in line with Philippine gaming regulations. Every new account must pass age verification before any deposit or gameplay is permitted. We use a combination of document verification and database checks to confirm that all players meet the minimum age requirement.
If you share a device with family members, we strongly recommend using your device's parental control features to prevent minors from accessing the uujili platform. You should also never share your uujili login credentials with anyone, including family members who may be under 21.
uujili's self-exclusion program is designed for players who recognize that they need a significant break from gambling. When you activate self-exclusion, your account is immediately suspended, all pending bonuses are forfeited, and your remaining balance is returned to your registered payment method (GCash, PayMaya, or bank account).
During the self-exclusion period, you will not receive any marketing communications from uujili. If you attempt to create a new account during your exclusion period, it will be identified and closed. Self-exclusion periods of 6 months or longer cannot be reversed under any circumstances — this is by design, to protect you from impulsive decisions to return too soon.
To activate self-exclusion, log in to your uujili account, navigate to Account Settings → Responsible Gaming → Self-Exclusion, and follow the steps. You can also contact our support team at [email protected] to request self-exclusion directly.
uujili operates in compliance with the standards set by the Philippine Amusement and Gaming Corporation (PAGCOR). This includes maintaining responsible gaming tools, training our support staff in problem gambling identification, and cooperating with PAGCOR's player protection programs. We take our regulatory obligations seriously — not just as a legal requirement, but as a reflection of our values as a platform built for Filipino players.
⚠️ Gambling is addictive. Know when to stop. If you or someone you know is struggling with a gambling problem, please reach out to our support team or contact the NCMH crisis hotline for free, confidential assistance.
uujili is built for Filipino players who want great gaming and peace of mind. Explore our full game library — and remember, your well-being always comes first.
21+ only · Gambling is addictive. Know when to stop. · Play within your means.